Archive for the ‘GBA Knowledgebase’ Category

Risk Workshops – How To

Friday, April 10th, 2009

In the past, project teams fail to understand risk management, and execute risk management poorly. Primarily, this is caused due to a lack of emphasis being placed on the risk management process itself. Part one of risk management is the risk planning process, which includes the execution of risk management workshops.
Project teams find this to [...]

Clicking on Pages prevents access

Thursday, October 4th, 2007

Problem
When clicking on a “page” link you often find that errors appear or you are taken to a “No Access” page.
Solution
This problem has been fixed for the next release. A patch will become available shortly.
If you need it urgently, please contact us for the fix to be sent to you directly.

When Updating or Saving data Internet Explorer Crashes

Tuesday, September 25th, 2007

Problem

When trying to save data in the TinyMCE Rich Text Editor, Internet Explorer 6 will crash with an error similar to:
“Internet Explorer encountered an unexpected error and needs to close”

Resolution

This is a result of a bug found in mshtml.dll and a full security update of Internet Explorer from the Microsoft Updates website should fix the [...]

Refreshing Page Produces Blank Page

Tuesday, September 25th, 2007

Problem

When using Internet Explorer 7, a refresh of the page or clicking the back button often produces a blank page, or pushes all content displayed in the browser to the left of screen.

Resolution

Ensure you install the latest update from the Microsoft Updates website. It contains a hot fix to this problem